🗑️ How to delete account
Effective Date: February 12, 2026
How to delete your Zi account
You can delete your Zi account at any time from within the app:
- Open Zi
- Go to Profile
- Tap Settings
- Select Account Information
- Tap Delete account and follow the on-screen steps
Note: You can recover your account within 7 days of deletion by logging in with your credentials (username + password).
If you can’t access the app
Email us at privacy@zi.social with the subject "Account Deletion Request" and include the username and email address / phone number associated with your account. We’ll process your request and confirm when deletion is completed.
What will be deleted
- Your account profile and user-generated content (e.g., video posts, comments) will be deleted or anonymized.
- Chat messages are internally stored for 30 days for legal / safety purposes.
Timeline
- Account deletion from within the app is immediate.
- Deletion requests via email are typically completed within 30 days.